Job ID: 150015HY(9183488)
Level of Entry: Entry/Experienced Level
Headquarters: Texas(USA)
Salary: As per Company Terms
Level of Entry: Entry/Experienced Level
Headquarters: Texas(USA)
Salary: As per Company Terms
Job Description:
Organisation Name: DELL
Type of vacancy: IT Vacancy
Vacancy Name: Software Development Manager
Experienced Required: Fresher/Experienced
Educational Qualifications: B.E/B.Tech/MCA/BSC/BCA
Location of Vacancy: Bangalore
Date of Issue: 3 December 2015
Date of Issue: 3 December 2015
Basic Qualifications:
- Experience in Planning, implementing, and executing ITIL v3 / Transition Management solutions for IT Service Management of Application Support Desks within Investment Banking applications
- Implementing Transformation initiatives within newly transitioned service desks for bringing optimization and achieving resource reduction through CSI and standardizing processes and Tools.
- Experience in driving transformation Proficient in MS Office, MS Project and project manage transformation
Job Responsibilities:
- Competency in managing large projects with multi-process and business impacts, collaborating with business and IT partners to deliver on project objectives, identifying and addressing critical risks and excellent track record leading diverse project team members to successful project completion
- Extensive experience in Analysis, Process Mapping, Process Redesign, Knowledge of ITIL, ITSM and PMP Methodologies
- Expertise in Service Delivery, Service Operations and Continuous Service Improvement involving Incident management, Problem Management, Operations Management, Service Reporting and Service level management Graduate
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