Application Developer Posts at Vodafone for Fresher/Exp Graduates at Pune

Vodafone Group, which is a British Multinational telecommunications company is founded on September 16, 1991, in Newbury, UK, by Ernest Harrison, Gerry Whent. It's Headquarters is in London, United Kingdom.Vodafone owns and operates networks in 21 countries and has partner networks in over 40 additional countries. It is the world's 2nd-largest mobile telecommunications company measured by both subscribers and 2013 revenues and had 434 million subscribers as of 31 March 2014

Job ID: VOD000BIF

Level of Entry: Entry/Experienced Level

Headquarters: London

Salary: As per Company Terms

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Job Description:

Organisation Name: Vodafone

Type of vacancy: IT Vacancy

Vacancy Name: Application Development

Experienced Required: Fresher/Experienced

Educational Qualifications : B.E / B.Tech / M.E / M.Tech / MCA

Location of Vacancy: Pune

Date of Issue: 2 August 2016

Ending Date to Apply: ASAP

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Essential Qualifications: 

• ITIL experience, or experience working in a multinational organization with multiple (internal and external) support teams.
• Understanding of a ticketing system (Remedy is preferred)
• High level of accuracy and attention to detail
• Ability to work in complex matrix organisation structures
• Cultural awareness and ability to adapt to differing sensitivities
• Good MS knowledge (Excel, PowerPoint, Word)
• Proactive attitude with good time and workload management skills. Able to recognise and pick up own tasks individually

Job Responsibilities:

• End to End ownership of incidents which will include but not limited to communication, coordination with internal and external teams during the lifecycle of incident.
• Increase visibility and communication of incidents to business and support teams.
• SOX Compliance parameters are met
• Provide release support on for ramping-up new Local Markets and for major changes
• Track and support the daily issue resolution by team
• Ensure that documentation is kept up to date and SOX compliant
• Document key lessons-learnt
• Update the agreed proactive action documents (cookbooks)
• Responsible for managing the working relationship between Vodafone and internal/external systems and business partners from IT and process point of view to ensure effective issue resolution
• Participate in KPI measurement of the team and the team’s processes

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