Level of Entry: Entry/Experienced level
Headquarters: Washington
Salary: As per company Terms
Job Description:
Organisation Name: Microsoft
Type of Vacancy: IT Vacancy
Vacancy Name: Service Engineer
Experience Required: Fresher/Experienced
Educational Qualifications: Bachelor's Degree
Location of Vacancy: Hyderabad
Date of Issuing: 2 January 2016
Last date to Apply: As Early as possible
Basic Qualifications:
- Ability to read, write, configure code, and design for end-to-end service telemetry, alerting and self-healing capabilities on point solutions
- Experience/Exposure to resilience modeling (failure mode analysis) on point solutions and platforms and ability to simulate service outages for point solutions (automated) and platforms (manually)
- Experience/Exposure leading software engineering team members in translating customer and technical requirements into service architecture to meet Quality of Service Expectations
- Ability to lead service groups through Live Site Reviews and corrective action plans
- Experience leading and representing the Service in backlog discussions & standups to establish appropriate prioritization of Live Site requirements
- Experience/Exposure analyzing real-time and trending service behavior through telemetry
- Your ability to be the customer advocate, focus on service first, and part of a team that tears down silos to deliver the best customer experience will be critical to your success, along with the teams.
- The ideal candidate will have experience in a team environment, experience running and designing enterprise-scale services and platforms, technical depth in cloud platforms, agile development practices, and experience in developing & tuning telemetry.
- Also, this position requires an individual who can demonstrate the ability to ensure highly resilient and scalable service designs through a partnership with other members of the service team.
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