Job ID: 670182
Level of Entry: Experienced Level
Headquarters: Hyderabad(INDIA)
Salary: As per Company Terms
Level of Entry: Experienced Level
Headquarters: Hyderabad(INDIA)
Salary: As per Company Terms
Job Description:
Organisation Name: Wipro
Type of vacancy: IT Vacancy
Vacancy Name: Developer Database
Experienced Required: Experienced(1-3 year)
Educational Qualifications : B.E / B.Tech / MCA / M.E / M.Tech
Location of Vacancy: Hyderabad
Date of Issue: 21 September 2018
Date of Issue: 21 September 2018
Basic Qualifications & Job Description:
- Excellent in Communication Skill, that is English
- Dealing with and resolving helpdesk requests e.g. Outlook issues, Operating system issues, printer, Standard softwares, Antivirus
- Basic installation, configuration and support of IT equipment (PC, laptops, printers etc.)
- Work as a team member, providing support to colleagues as and when required.
- Should be flexible and ready to work on Voice supports.
- Engineer should be ready to work in Shift 24 /7
- Awareness on the hardware and OS
- Sound knowledge of windows 8 .1 and windows 7
- Should have knowledge on the SLA and ticketing system
Job Responsibilities:
- Providing support for troubleshooting requirements in the Engineering, Infrastructure service or Product/Package Implementation space.
- Expected to apply know-how with minimal or broad supervision and be involved in implementation, integrated testing, debugging and documentation and may be required to work as on-call support or in shifts
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