T-systems ICT hiring freshers and experienced candidates for process analyst-L1

#High_Job_Alert

Company:- T-systems ICT

****2015 Batch or 2016 Batch****

Location: Bangalore

Process Analyst - L1

BE / BTECH :- CSE / ISE / IT / ECE
• Good Communication and analytical skills
• Flexible to work in shifts.
• Cut-Off percentage is 60%
Principle Responsibility include:
• Responsible for managing central queue for Microsoft Technology Stack (Azure, SPO,
O365) containing incident tickets forwarded by HP Service Desk
• Quickly analyzed for correct priority assignment based on defined service description
priority categorization rules
• Own on P1, P2, Situations, Service at Risks and manage escalations
• Play the roles Technical lead, Incident manager

==>>Aptitude test Will be the first round<<==

Last Date: 29th june 2017