IBM Recruitment 2017 Details:
Job Role Technical Support Associate
Qualification Any Degree
Year of Passing Any Batch
Experience Freshers/1+ year
Job Location Bangalore
Last Date ASAP
Apply Mode Online Application
Candidate Profile:
Candidates should possess any degree from recognized university
Proven communication skills
Knowledge in commercially standard software applications and major desktop operating systems.
Awareness of basic networking concepts and technologies.
1+ Years relevant technical experience.
Ability to identify basic hardware parts and aware of basic hardware concepts
User level familiarity with at least one e-mail client – Outlook, Notes etc.
Questioning skills /probing skills, as relevant to the issue and level of the caller.
Open to work in shifts
Ability to Identify Opportunity & Implement Process Improvements
Ability to meet a set of defined account agent productivity measurement
Job Description:
You’ll have access to all the technical and management training courses you need to become the expert you want to be
You’ll learn directly from expert developers in the field; our team leads love to mentor
You have the opportunity to work in many different areas to figure out what really excites you.
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