Associate/Senior Associate (Technical) walkin on 14 May 2016

Job Position : Technical Support Associate

Job Designation : Associate/Senior Associate (Technical)

Job Category : ITES | BPO

Walk-In Location : Hyderabad, Telangana

Job Location : Hyderabad, Telangana

Shift Required : Shifts will be 24x7 in nature and can vary depending on geographies supported

Qualification - Eligibility Criteria : (Mandatory)
# Bachelor's Degree/ Diploma (15 Years + education)

Total Experience : 0 to 4 Years

Key Skills : Technical Support, Customer Support, Voice, Help Desk, Inbound Calls Handling, Chat, Inbound Call Support, BPO

Required :
# Bachelor's Degree
# Proficient knowledge in Connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN
# Proficient knowledge in Understanding of operating systems, Windows 2000/NT/XP configuration options and troubleshooting
# English: Fluent

Job Description :
# Candidate will be involved in Providing Voice and E-Mail Technical Help Desk Services support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA and AP.
# Candidate require you to handle inbound calls / emails / chats regarding technical issues for end users.

Mandatory Documents To Be Carried By Applicants At The Time Of Interview :
# Updated Resume
# Copy of this Job Posting
# Photo Id proof (PAN Card or Passport or Voter's Card or Driving License or Adhar card) - Original
# Highest Qualification Mark Sheets - Soft copy
# Offer Letter / Relieving letter - for experienced candidates - Soft copy.

Note:
# CANDIDATES FROM NON TECHNICAL BACKGROUND WILL NOT BE ENTERTAINED.
# PLEASE DO NOT CARRY BAGS / BACK PACKS AS THEY ARE NOT ALLOWED INSIDE THE IBM PREMISES.
# WALKIN'S WILL NOT BE HELD ON DECLARED GOVT HOLIDAYS.

Walk-In Date(s) : On 11th, 12th, 13th and 14th May 2016

Walk-In Time : 11 AM to 3 PM only

Walk-In Venue :
IBM India,
Survey No 64, APIIC Software Layout,
Raheja IT Park, Phase 2, Madhapur,
Hyderabad - 500081

Contact Person : Padmaja

Contact Number : +91-40-66956000