Concentrix Daksh hiring for Technical Support Engineer.(Networking

#WALKIN_ALERT :Concentrix Daksh hiring for Technical Support Engineer.(Networking)

Date : 28-June-2017 to 30-June-2017

Educational Qualification:
Bachelors Degree/Diploma Holders/Under grad with relevant work experience
CCNA / CCNP certification will be an added advantage

Greetings for the day!!!

Concentrix Daksh Services India Private Limited - MEGA WALK-IN!!!

Here is your opportunity to join our diverse workforce at Concentrix Daksh Services India Private Limited and grow career in an inclusive work environment.

Job Description
As a Technical Support Engineer you will be Handling calls & resolving enterprise level customer tickets, forensic work based on virus related issues, handling escalation calls, resolving tickets based on SLA, following internal process & keeping self-updated. To be successful in this role, you must be a motivated self-starter and self-learner, possess strong technical problem solving skills; and be someone who embraces challenges.

Requirements:
Good written and verbal communication skills

Ability to work well under pressure with high attention to detail
Ability to proof own work
Good interpersonal skills
Good Team player
Adaptability / Flexibility
Ownership and initiative
Willingness to work in a 24/7 shift environment

Required Skill set:
Knowledge in Networking, Operating systems, Server Technology, Hardware storage & System Securities
Networking domain knowledge including TCP/IP protocols
Experience resolving system crashes and hardware related issues
Understanding of Storage Hardware Architecture (Partitioning / RAID)
Excellent knowledge of Operating Systems including (Windows 2012, 2008, Windows 8+ / Linux, UNIX)
Good interpersonal communication and customer service skills are needed in order to work successfully with customers in high stress and or ambiguous situations

Venue : Concentrix, Maruthi Chambers, 17/9C, 17/4C, Rupena Agrahara, Hosur Road , Bangalore 560 068