Microsoft Jobs for Graduates As Support Engineers

Company Name: Microsoft

Vacancy: Support Engineer

Job Location: Bangalore

Job Type - Permanent

Shift Timings - Night Shift ONLY

Experience - 1.5 to 3 Years

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Openings in four categories which are:

1. .Net + IIS/ASP
2. .Net +WCF, WPF
3. .Net + Azure dev (PAAS)
4. .Net + MSBI (SSRS, SSIS, SSAS), MDX

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Job Function:

• Represent Microsoft and communicate with corporate customers via telephone, written correspondence, or electronic service regarding technically complex escalated problems identified in Microsoft software products, and manage relationships with those customers. 
• Frequently, these problems will not only be technically complex, but will be politically charged situations requiring the highest level of customer skill.
• Scoping and documenting customer scenarios, potential causes and troubleshooting steps.
• Analyze problems and develop solutions to meet customer needs, may involve writing code.
• Participate in case triage meetings to share knowledge with other engineers and develop efficient customer solutions.
• Write technical articles and sample programs for Microsoft's knowledge base
• Actively share knowledge with other engineers and develop efficient customer solutions.
• Assess self-knowledge and collaborate or escalate as needed.
• Pro-actively work towards self-development and sharing knowledge
• Ensuring compliance with schedules, processes and MS policies and values

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Important Note:
Last date to apply: 21 Jan 2016 11:59 PM

(Entries beyond this date & time will not be considered under any circumstances)

Selection Process:

1. Online Test - Candidates can take the test from home/any location/internet cafe.

Dates for Online Test - 23rd & 24th Jan.

Dates for Face to Face interviews - 30th & 31st Jan.

Registration Process:

1. Provide Primary Email Id
2. Validate Email Id with the Code sent to you on email
3. Fill in your relevant details and preferences

Ensure Note: Details submitted are correct, you won't be able to edit them once submitted and any discrepancy would lead to disqualification

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