Company Name: Amazon
Vacancy: Seller Support Associate
Walk-In Dates: 11th Jan to 16th Jan 2016.
Time: 10 am to 3 pm
Job Details:
- Compensation details INR 2,70,000 to 4,20,000 PA .
- Additional benefits - Free Transport, Performance Incentives (if Applicable) Sodexo Meal Vouchers, Night Shift Allowance, Over Time Allowance.
Skills:
- with good communication skills Seller Support Associate role.
- Demonstrates effective, clear and professional written and oral communication.
- Provides prompt and efficient service to Amazon Sellers and Merchants including the appropriate escalation of Sellers issues.
- Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues.
- Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures.
- Contributes to a positive team environment and proactively aids team members with difficult contacts as needed.
- Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.
- Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channel including improvement suggestions.
- Liaise with other departments such as Customer Service, Merchant Investigations, or Payments teams as required to resolve Sellers issues and questions.
Amazon Development Centre India Pvt. Ltd.
Orion Building, GF, 8th, 9th, 10th & 11th Floor
Bagmane Constellation Business Park,
K.R. Puram- Marathalli Ring Road,
Mahadevpura, Bangalore 560048
Landmark: Opposite Arena Mall
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