Jobs Available at Hewlett-Packard as Technical Support Representative

The Hewlett-Packard (HP) company which is an American global Information technology company whose headquarters is in Palo Alto, California, United States, develops and provides a wide range of hardware and Software products and related services to the Clients.

Job ID:                    1467270

Level of Entry:      Entry /Experienced level

Headquarters:       California

Salary:                    As per Company Terms

---

Job Description:

Organisation Name: Hewlett-Packard (HP)

Type of vacancy: IT Vacancy

Vacancy Name: Technical Support Representative

Experienced Required: Fresher / Experienced(0-2 years)

Educational Qualifications : Diploma / B.E / B.Tech

Location of Vacancy: Mumbai(India)

Date of Issue: 23 September 2015

Ending Date to Apply: As Early as Possible

---

Basic Qualifications: 

• Ability to gather relevant information systematically and to solve problems, identify needs, develop and propose solutions.
• Ability to maintain ongoing relationships with customers, peers and support partners.
• Ability to effectively interact and communicate with people at operation levels.
• Perform reporting and administrative functions. Manage time effectively.
• Assist the customer with basic product familiarization training on device features during routine preventative maintenance or break/fix engagements.

Job Responsibilities:

• Interact with Customer to ensure Customer satisfaction following established procedures.
• Perform installations, reinstallations, maintenance, and repairs on Customer equipment.
• Proficient in professional oral, written and telephone communication skills.
• Provide break-fix reactive support and installation for volume and value products.
• Deliver standard services.

---

<<<<APPLY FROM HERE>>>>