Netsurion Technologies hiring Network Engineer

#BLR_Walkin :-Netsurion Technologies  hiring Network Engineer(fresher, CCNA Certified ) - US Shift.

Walk-In Interviews on 16th, 17th and 18th August and 2017

Experience - 0 to 1 years
CCNA Mandatory
Good communication skills

PRINCIPAL DUTIES AND RESPONSIBILITIES
Interface with end-users to solve complex support desk problems
Follow-up on the status of outstanding support desk issues
Properly document issues
Independently resolve tickets within SLA
Adhere to standard operating procedures / work instructions
Follow the escalation process
Update work logs and the knowledge base
Adhere to organization policies and procedures
Alert and Ticket Monitoring

SKILLS
Strong written and verbal communication skills

Ability to be patient while troubleshooting customer issues
Ability to prioritize
Ability to articulate complex ideas
Must be a team player

EXPERIENCE & BACKGROUND
Bachelors degree in preferred but not required
Minimum 0-3 years in networking
Experience working in a help desk / call center environment is preferred
Industry certifications such as CCNA, CCNP, CCDA, JNCIS-E, are preferred.

Office Address:
Netsurion Technologies Pvt. Ltd
Gold Hill Square #690 Hosur Road,
10th Floor, Bommanahalli, Bengaluru,
Karnataka - 560068 India
Landmark: Opposite to The Oxford College of Engineering.
Please bring the copy of call letter.