Process Associate walkin for Hyderabad graduates on 11 April 2016

Job Position : Process Associate (Product Training Support and Development Team)

Walk-In Location : Hyderabad, Telangana

Job Location : Hyderabad, Telangana

Shift Timings : 2 PM to 11 PM

Qualification - Eligibility Criteria : (Mandatory)
# B.Com, B.Sc, BBM, BA (2014 and 2015 Passouts Freshers)

Note: B.Tech and MBA's are NOT Eligible for this role.

Desired Experience : 0 to 1 Years (Into Customer Support)

Job Description :
# Responsible for developing documentation, online help, support tools and product training for all Thomson Reuters Knowledge Solutions products (Checkpoint, SMART Practice Aids, Checkpoint Tools, e-Form RS, and Checkpoint Learning)
# Exceed customer expectations for service quality and be able to identify needs and solutions for improving customer experience.Meet volume, time and quality standards as defined by the department.
# Performs other duties as assigned to support the department.
# Communicate with subject matter experts, product managers, and internal U.S. based team members as needed.SYSTEMS: Microsoft Office products (Word, Excel, PowerPoint, Outlook, Project), ERMS, Adobe Acrobat Pro, Adobe Captivate, Adobe Robohelp, Madcap Flare, Snag-It, HTML editor. Excellent attention to detail and experience multi-tasking on several project tasks. Ability to meet tight deadline schedules for multiple projects. . Effective communication and interpersonal skills.
# Team oriented, will work with subject matter experts and product management for understanding of Thomson Reuters Knowledge Solutions products.
# Must be able to take constructive criticism effectively. All work produced will be reviewed by subject matter experts and product management.
# Advanced grammar and writing skills w/U.S/UK form of English.
# Experience with Microsoft Outlook, Excel, and Word. Advanced typing skills in both alpha and numeric keys. Ability to build tables, styles, and formats in Word.
# Experience developing online help systems with Adobe Robohelp and Madcap Flare.
# Intermediate-level HTML skills
# Easily learns new technology

Please Carry below documents (mandatory) :
# Updated Resume Copy
# A Pen
# A printout of this  job posting
# Photo ID Proof (Passport/PAN-Card/Aadhar-Card/Voter-ID/Driving-License/College-ID)

Note: Transport Provided.

Walk-In Date : On 11th April 2016 (Monday)

Walk-In Time : 4:00 PM to 4:30 PM only

Walk-In Venue :
Thomson Reuters,
Plot No 14, Solitaire Building, Madhapur,
Hyderabad
Landmark: Near to INORBIT Mall

Contact Person : Vijay Prakash (HR)