jobs at hp for fresher/exp graduates as Network Operations Engineer at Bangalore

The Hewlett-Packard (HP) company that is an American global Information technology company whose headquarters is in Palo Alto, California, United States, develops and provides a broad range of hardware and Software products and related services to the Clients.

Job ID:                    1539567(10084517)

Level of Entry:      Entry / Experienced level

Headquarters:       California

Salary:                    As per Company Terms

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Job Description:

Organisation Name: Hewlett-Packard (HP)

Type of vacancy: IT Vacancy

Vacancy Name: Network Operations Engineer

Experienced Required: Fresher/ Experienced(0-2 years)

Educational Qualifications: B.E / B.Tech / M.E / M.Tech / MCA / MBA

Location of Vacancy: Bangalore(India)

Date of Issue: 9 April 2016

Ending Date to Apply: As Early as Possible

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Essential Qualifications: 

• Bachelor’s degree in Computer Science, Engineering, Business, or related field or equivalent work experience. 
• May hold entry-level certification(s) in work field.
• Typically 0-2 years of relevant experience with Bachelor’s degree, or 2+ years of relevant experience with 2 year post-high school degree.
• Coordinate between customers, Client Services team, Operations team and Engineering for fast, clear and satisfactory resolution of customer issues.

Job Responsibilities:

• Proactively monitor and troubleshoot system, application and network issues, making use of monitoring dashboard
• Conduct scheduled system health checks
• Monitor task status and provide periodic updates
• Validate automated alerts for genuineness and assign severity
• Log issues into ticketing system
• Capture root cause if issue is resolved
• Escalate issues as required if troubleshooting steps do not resolve issue

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