HCL jobs for fresher graduates as Junior Apps DBA

HCL Technologies Limited is a global IT services company, headquartered in Noida, Uttar Pradesh, India. It is founded on November 12, 1991, by Arjun Malhotra, Shiv Nadar.

Job ID:                    2381947

Level of Entry:      Entry  level

Headquarters:       Noida(INDIA)

Salary:                    As per Company Terms

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Job Description:

Organisation Name: HCL Technologies

Vacancy Type: IT Vacancy

Vacancy Name: Junior Apps DBA

Experienced Required: Fresher

Educational Qualifications: B.E / B.Tech

Location of Vacancy: Noida

Date of Issue: 31 January 2015

Ending Date to Apply: 5 February 2016

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Essential Qualifications: 

• Follow the shift hand-over process 
• Update worklogs 
• Categorizes as per CTI as appropriate 
• Update the knowledge base 
• Coaching freshers to be independent 

Job Responsibilities:

• To resolve the tickets raised as per the defined standards of time| cost and quality for increased customer satisfaction.
• To troubleshoot and resolve tickets raised by the clients.
• To document all the defined processes and the methods of resolving the ticket| troubleshooting| etc.
• To interface with customers for ticket clarification/resolution.
• To update self on latest technologies and related areas

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