Job Recruitment @Wipro for graduates (Fresher/Exp) as Administrator ServiceDesk

Wipro Limited which is an Indian Multinational IT consulting and System Integration services company has 158200 employees servicing over 900 of the Fortune 1000 corporations with a presence in 67 Countries. It is Founded on 29th, December 1945 in India. Founder of Wipro is M.H. Hasham Premji. It's Headquarters is in Bangalore, India. Wipro's largest deal in its five-decade of history and probably one of the largest deals in the history of the Information Technology services industry was the 10 year $ 1.2 billion contract with ATCO, a Canadian Energy & Utilities corporation based out of Calgary, Alberta.

Job ID:                    326200

Level of Entry:      Entry

Headquarters:       Bangalore(INDIA)

Salary:                    As per Company Terms

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Job Description:

Organisation Name: Wipro

Type of vacancy: Management Vacancy

Vacancy Name: Administrator Service Desk

Experienced Required: Fresher

Educational Qualifications : B.E / B.Tech / MBA

Location of Vacancy: Pune

Date of Issue: 28th August 2015

Ending Date to Apply: As Early as Possible

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Basic Qualifications & Job Description: 

1. Fresher/Experienced Graduates of B.E / B.Tech / MBA are Required.
2. As an Administrator, one should be able to Monitor the IT Infrastructure for its availability, capacity usage, hardware and OS errors and failures. 
3. Handle first-level incident / problem determination and resolution on a 24x7 basis Service incidents and queries within the agreed service levels.
4. Perform basic Service Requests based on Standard Operating Procedures.

Job Responsibilities:

1. Participating in analysis activities such as producing use cases or a business object model.
2.  Timely escalation of incidents to higher levels when required. Log file monitoring for errors. 
3. Follow quality / security process defined for the engagement.

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